×
Privacy Policy
Effective Date: August 6, 2026
J&K Translink Inc ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website (jktranslink.com) or interact with our heavy freight, express delivery, and warehousing services.
1. What Personal Information We Collect
We collect information that you voluntarily provide to us when you inquire about our transport and logistics services, request a quote, or communicate with us. The types of personal information we may collect include:
- Contact Information: Name, email address, mailing/billing address, and mobile phone number.
- Business Information: Company name, load details, warehousing needs, and shipping requirements.
- Communication Records: Information you provide when interacting with our website, email, or over the phone.
2. How We Collect, Use, and Share Personal Information
We use your personal information to operate our business and provide you with seamless freight and logistics services. Specifically, we use your data to:
- Provide quotes, dispatch services, and manage warehousing or express deliveries.
- Communicate with you regarding load statuses, billing, and customer support.
- Send administrative information, such as changes to our terms, conditions, and policies.
General Information Sharing: We may share your general information with trusted service providers and vendors who assist us in operating our business (such as website hosting platforms or invoicing software). These third parties are bound by confidentiality agreements and are restricted from using your personal information for any other purpose.
3. SMS/Text Messaging Policy & Consent
We use SMS text messaging to communicate with our clients regarding dispatch updates, load statuses, scheduling, and general customer service.
- Consent to Receive SMS: By providing your mobile phone number and opting in, you consent to receive SMS messages from J&K Translink Inc.
- Message and data rates may apply.
- Messaging frequency may vary depending on your active shipments and inquiries.
Strict Protection of SMS Consent Data (No Third-Party Sharing): We value your privacy. Mobile information and SMS consent data will not be shared, sold, or disclosed to any third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will remain strictly confidential and will not be shared with any third parties under any circumstances.
How to Opt-Out: You can opt out of receiving SMS messages from us at any time. To stop receiving text messages, simply reply "STOP" to any message we send. After you text "STOP", you will receive one final message confirming your opt-out.
Help and Support: If you need assistance with our text messaging program, reply "HELP" to any of our messages, or contact our dispatch team directly.
4. Security
We implement reasonable security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Effective Date."
6. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
